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About the Role
We're looking for an experienced and motivated professional to join our team as a Claims Handler. In this role, you'll manage a caseload of Personal Injury cases, primarily arising from Road Traffic Accidents (RTA), and deliver exceptional service that reflects our client's standards.
Key Purpose
To plan and manage a caseload effectively by delivering an efficient and timely claims handling service in line with service standards.
Responsibilities
- Manage a caseload of Personal Injury cases, primarily from Road Traffic Accidents.
- Conduct precognition's and pre-litigation investigations into liability, causation, and quantum.
- Communicate effectively with third-party insurers.
- Negotiate settlements while adhering to client's Service Level Standards.
- Provide exceptional service that reflects our client's standards.
- Process allocated claims using the case management system confidently and accurately.
- Handle all claims correspondence promptly and professionally.
- Assess liability and indemnity on all claims within your allocation.
- Maintain an organised and effective diary system.
Essential Skills & Experience
- Previous experience in a personal injury team within a legal firm or insurance company.
- At least 2 year's experience handling RTA cases.
- Excellent client communication skills, both written and verbal.
- Strong time management capabilities and ability to work autonomously with confidence.
- Commercial awareness to enhance case handling.
Desirable
- Familiarity with relevant legal frameworks and procedures.
- Experience issuing proceedings for RTA cases.
- Proven negotiation and settlement experience.
Technologies
- Proficiency in case management software and Microsoft Office Suite.
What You Can Expect From Us
- Comprehensive training and ongoing development.
- Flexible working hours between 8:00-16:00 or 9:00-17:00.
- Hybrid 3 days at home 2 days in office
- On-site cardio gym facilities.
- Access to our Employee Assistance Programme.
How to Apply
If you're an ambitious and motivated Paralegal or Case Handler looking to elevate your career within a thriving and supportive environment, we want to hear from you!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
