- You have Conveyancing administration or property administration experience (desired)
- You have experience within a legal or estate agency environment
- You are confident in the use of Microsoft Packages, in particular Excel, and LawPro
- You have strong customer service experience via telephone and email, and you enjoy building strong relationships with stakeholders
- You are proactive, and able to work well individually and within a wider team environment
- You take pride in producing high-quality work, meeting set targets and deadlines
- You are a strong decision maker and problem solver within a fast-paced environment
- You have strong administration skills
- You are eager to grow and develop your existing knowledge and skills further
- Liaising with clients, providing updates and taking messages to and from clients
- Ordering redemption statements when required
- Ordering pre-sales reports, along with updates closer to settlement
- Handling any new client enquiries, managing leads via email and telephone
- Providing excellent service to both new and existing clients
- Drafting legal documentation for signing, including dispositions, securities, discharges, LBTT and sending to clients/lenders
- Lodging advance notices
- Updating LMS and Lender Exchanges, submitting and paying LBTT, and registering legal documents
- Handling any settlement enquiries daily
- Completing all allocated tasks and day to day general correspondence
- Using all internal systems to ensure all information is up to date and accurate
- Assisting with diary management and any administrative support