Customer Account Managers (Debt Solutions)

Flexible working hours available to cover Monday to Friday9am- 8pm

The role is initially office based five days a week until employees are up to speed and achieving expected outcomes. After this the role is office based for a mandatory three days a week. It is up to the employees how many days they spend in the office. Some will do three days and others five days a week.

Great office location in Glasgow City Centre

Our Client

• A leading independent provider of debt solutions.
• They specialise in providing and supporting their customers with invaluable and comprehensive debt advice.
• They are an employee owned company which gives their employees unique provision of opportunities.
• Due to their continued growth they are looking to recruit Customer Account Managers in Glasgow.

The Role

• You will be responsible for dealing with warm customers who require debt advice.
• Following a process and customer journey by identifying their requirements and providing them with a solution.
• You will take customers through the full advice process and customer journey.
• Empathetically understanding client requirements.
• Identifying their personal needs and requirements and providing them with a tailored solution.
• You will ensure all tasks are undertaken with a focus on providing an excellent level of customer service.
• You will be responsible for collating all paperwork and required documentation.
• Maintenance and update information on their CRM system accurately.
• Working to targets and KPIs

The Candidate

• To apply you will require a minimum of 12 months successful track record of sales from any sales environment (e.g B2B sales, Car sales, Home Improvements ect).

You will have

• A solid understanding of the sales process.
• Commercial awareness.
• Bundles of compassion, patience and empathy.
• Motivated and enthusiastic with an ethical approach to sales.
• Articulate, proactive and quick thinking with the ability to establish relationships quickly.
• Ability to deal at all levels.
• Attention to detail is critical.
• Ability to take on regulatory information.

The Package

In return you will be given

• The opportunity to join an established and growing business.
• Work in a friendly, fun team environment in a modern office space.
• They are an organisation that values their staff with investment and support in product and ongoing training.
• Positive family values and team-based culture.
• The opportunity for a rewarding and fulfilling role where you will be providing genuine comfort and support to customers.
• High financial rewards for those that do well.
• Genuine career opportunities for development and progression exist.

Basic Salary to 30K (depending on experience) + Uncapped Bonus (on target 10,800) + benefits

APPLY NOW AND MAKE IT HAPPEN!

About Choice Consultants

Choice Consultants are a specialist Sales Recruitment Consultancy established in 1999.As a leading Sales Recruitment Consultancy we recruit sales personnel at all levels for a range of international, national and local media organisations.

Whether you are looking to break into a rewarding career in sales, looking for a move into Management, or simply a new challenge we offer opportunities through our unique network of contacts.To apply for this role click the apply buttonor find out more about other sales opportunities call Choice Consultants, email or visit our website.