Sales Support Administrator

Working with an ever growing European lending platform who provide capital to support SMEs and mid-corporates through its full suite of flexible lending products, RMK Talent are assisting with the recruitment of a proactive Sales Support Administrator.�

The main function and job purpose of the Sales Support function is vital as it is the team that sees the deal go from the origination all the way through to payout.

Description of role and key responsibilities:

• Work together with Sales Teams
• Report to manager if any failing in the processes
• Influencing the Sales Team and vetting suppliers
• Liaising with Sales team to help meet company targets
• Ensuring work is accurate
• Preparing & sending e-docs
• AML Checks
• Preparing documentation
• Contact both internally and externally for any queries that arise
• Proactively communicate and manage SLA breaches through your manager
• Demonstrate a complete commitment to delivering excellent customer service
• Build relationships with key contacts at funders
• Handle Credit decisions in an appropriate and positive manner
• Complete first stage of pay outs to ensure no issues
• Have a good understanding of our funding panel and help sales place deals to ensure the company has maximum earning potential
• Be able to spot any errors before going external
• Be able to sense check customers files and supporting information
• Be able to check suppliers and invoice for any suspicions
• Be able to report on decline deals
• Using external online portals
• Checking Commissions

Core skills and knowledge

• Product knowledge of professions loans, asset finance and leasing products
• Capable of working independently as well as part of a team
• Excellent communication skills in all forms
• Ability to learn new tasks quickly
• Ability to switch tasks / multi task throughout a working day
• Commitment to achieving the highest standard
• Demonstrate high accuracy levels
• Excellent organisational and time management skills
• Computer literacy