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- Hays' client is a public sector organisation who are looking for a deployment engineer to assist in their Windows 11 deployment.
- Provide support and advice to staff in the operation of IT equipment.
- Assist in the procurement of IT resources.
- Assist with day-to-day operation of IT equipment owned by the authority.
- Triage and report, through service desk, issues supported by service desk resolver groups i.e., enterprise solutions, infrastructure and security, providing second line support.
- Carry out installation of software and upgrades.
- Liaise with service users and peers to ascertain IT support requirements
- Provide advice to service users.
What You'll Need to Succeed
- Teamwork: Work effectively in a team structure to support service delivery of technical field services.
- Work request management: Monitor, respond to, and actively manage work requests.
- Experience providing support and advice to staff in the operation of IT equipment.
- Operational support: Assist with the day-to-day operation of IT equipment owned by the authority.
- Maintenance and repair: Experience maintaining and repairing IT hardware equipment, escalating repairs as needed.
- Software installation: Experience carrying out software installations and upgrades.
- Clean driving licence
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
