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3rd Line Support Engineer

Cactus Search
Posted 15 hours ago, valid for a month
Location

Glasgow, City of Glasgow G2 5LA, Scotland

Salary

£35,000 - £48,000 per annum

Contract type

Full Time

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Sonic Summary

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  • We are supporting a business in Glasgow that is seeking a 3rd Line Support Engineer to enhance and maintain their IT infrastructure.
  • The role involves resolving complex technical issues and ensuring the stability and security of the IT environment, with a salary of £45,000 to £55,000 per year.
  • Candidates should have a minimum of 3 years of experience in IT support and delivery, with expertise in Microsoft technologies and infrastructure management.
  • The position offers hybrid working (3 days in the office and 2 days remote) but does not provide VISA support.
  • Interested applicants are encouraged to share their CV for consideration.
We aresupportingan awesome business in Glasgow looking for a3rd Line Support Engineer, you will play a crucial role in maintaining and enhancing the IT infrastructure. You will be responsible for resolving complex technical issues, implementing system enhancements, and ensuring the stability and security of our IT environment.

Business offer Hybrid working (3/2) in Glasgow.
Business dont have the facility to offer VISA support.

Key Responsibilities:
  • Provide expert-level support and administration for Microsoft technologies including Azure AD, Intune, Office 365, Entra, Exchange, and SharePoint.
  • Manage and troubleshoot infrastructure components such as networking, server platforms, storage, application structures (2-tier, 3-tier), identity management, and security (encryption, PKI).
  • Administer and troubleshoot within Office 365, Azure, Active Directory, Intune, and Entra environments.
  • Handle a large application estate running IIS & SQL, ensuring optimal performance and availability.
  • Utilise configuration management and application management & monitoring tools to manage infrastructure estates effectively.
  • Lead and execute workload migrations to cloud platforms with a strong focus on automation and efficiency.
  • Develop and maintain PowerShell scripts for automation tasks and operational efficiency.
  • Provide configuration and support for MS Windows Server environments.
  • Utilise virtualisation skills with VMware vSphere, Proxmox, and Hyper-V to optimize server resources and performance.
Requirements:
  • Experience in IT support and delivery.
  • Excellent analytical and problem-solving skills with a proactive approach to identifying issues and implementing solutions.
  • Strong experience in PowerShell scripting and automation.
  • Solid understanding and experience with MS Windows Server configuration and support.
  • Expertise in virtualisation technologies including VMware vSphere, Proxmox, and Hyper-V.
  • Demonstrable experience in managing infrastructure components and cloud platforms.
  • Ability to work effectively in a team environment and independently when required.
Please share your CV with (url removed)

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.