Technical Author

Position: Technical Author

Location: Glasgow with hybrid working available

Salary: 40k (Neg DOE) and excellent benefits package

Our Client: Is an integrated design and build solution provider operating in the water sector. They have over 1400 staff working across eight regional centres, primarily supporting six long term water sector frameworks operating both on their own and in joint ventures and alliances.

The Role: Our client looking to strengthen their technical team with a Technical Author based at their Glasgow office with hybrid working available.

You will report directly to the Technical Documentation Manager and your role will be responsible for creating, editing, and managing a wide range of technical documentation related to water treatment, wastewater processing, network infrastructure, and plant equipment. You will work closely with engineers, project managers, and operations staff to translate complex technical concepts into clear, concise, and compliant documentation for a variety of audiences.

Responsibilities: Documentation creation: Research, write, and produce high-quality technical documents, including:

Operation and Maintenance (O&M) manuals for new and existing assets

Information gathering: Collaborate with subject matter experts (SMEs), including engineers and technicians, to gather necessary information and validate technical content.

Content management: Maintain and update a technical documentation library, ensuring all information is accurate, up-to-date, and aligns with company standards.

Compliance and standards: Ensure all documentation adheres to relevant industry standards and regulatory requirements (e.g., DWI regulations in the UK), as well as company style guides.

Audience-focused communication: Write for a range of technical and non-technical audiences, from plant operators to field technicians and internal stakeholders.

Essential Experience: Proven experience as a Technical Author or Technical Writer, ideally within the water, utilities, engineering, or a related industrial sector.

Strong verbal and written communication skills, with a focus on clarity, accuracy, and consistency.

Experience in researching and interpreting complex technical information and engineering standards.

Proficiency with technical writing software (e.g., Microsoft Office Suite, Adobe Technical Communication Suite) and document management systems (e.g. ProjectWise, SharePoint)

Excellent organizational and project management skills, with the ability to manage multiple documentation projects simultaneously under tight deadlines.

Ability to work independently and as part of a multi-disciplinary team.

Experience with MEICA technical documentation.

Package includes: A competitive salary

Hybrid Working (Jobs needs dependent)

25 days holiday + Bank Holidays (with an additional 5 days available to buy)

Contribution Pension scheme

Life Assurance, Health Insurance, Private Medical Insurance

And many more benefits including - cycle to work scheme, discounts and savings Hub, Kids Pass etc

Key Words:

Technical Author

Technical Writer

Technical Documentation

Technical Documents

Operations

Maintenance

O&M

Operations & Maintenance

O&M Manuals

Construction

Water Treatment

Clean Water

Water Sector

Water Industry

Wastewater

Waste Water

Sewage

Infrastructure

Utilities

Engineering

Rail

Highways

Power

Energy

Nuclear

Oil

Gas

Petrochemical

Renewables

Adobe Technical Communication Suite

ProjectWise

SharePoint