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Customer Service Administrator

Avenue Scotland
Posted a day ago, valid for a day
Location

Glenrothes, Fife KY7 5QF, Scotland

Salary

£24,000 - £28,800 per year

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Contract type

Full Time

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Sonic Summary

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  • A Fife-based company is seeking a Customer Service Administrator to support their team.
  • The role involves providing excellent service, processing orders, and resolving credit queries in a fast-paced environment.
  • Candidates should have proven customer service experience, ideally in the manufacturing sector, along with strong IT and communication skills.
  • The position offers a competitive salary and excellent benefits, with the possibility of hybrid work after training.
  • Applicants are encouraged to submit their CV and application as soon as possible, with the role being full-time, Monday to Friday.

Our well established Fife based client, are looking for a Customer Service Administrator to join their team .

Reporting into the Customer service Manager, you will provide an excellent service to clients/customers in a fast -paced environment. Duties will include:

  • Dealing with calls over the telephone
  • Taking and processing orders
  • Liaise with the Finance team to resolve credit queries
  • Coordinating and liaising with other departments to meet deadlines
  • Contact customers frequently offering help and support and build relationships
  • All administration as required

To be suitable for this challenging and rewarding role you must have the following key skills and experience:

  • Proven customer service experience in an office related environment
  • Ideally experience working in the manufacturing industry
  • Excellent IT skills including MS office and advanced Excel
  • Excellent oral and written communication skills
  • Strong organisational and planning skills
  • Ability to work to tight deadlines
  • Self-motivated and flexible

You will receive a competitive salary o + excellent benefits. This role is full-time Mon - Frid office based but may be flexible to work hybrid2 days a week once training is completed.

Please send CV and applicaiton for consideration ASAP.

INDPERM

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