Client Support Administrator

Client Support Administrator

Gloucester

Salary - £25,000 benefits

This is a great opportunity for an experienced administrator looking for a role that’s both varied and rewarding. You’ll play a key part in the smooth running of a busy professional services firm, supporting colleagues across different departments and ensuring clients receive the very best service.

What you’ll be doing:

• Providing administrative support across the business, from on boarding clients to compliance checks and updating systems
• Handling calls and emails, responding to queries, and following up with clients
• Welcoming visitors and offering reception support where needed
• Keeping client records accurate and up to date
• Preparing documents, reports and correspondence
• Supporting colleagues with day-to-day operational tasks and suggesting ways to improve processes

What we’re looking for:

• Strong organisational skills and attention to detail
• A confident communicator who provides excellent customer service
• Enthusiasm, adaptability, and a willingness to get involved wherever needed
• Previous office-based experience (accountancy/finance experience a bonus)
• Good working knowledge of Microsoft Office
• Ability to manage your own workload and work proactively

What’s on offer:

• A wide variety of work and the chance to make a real impact
• Competitive salary with regular reviews
• Contributory pension scheme
• 25 days’ holiday plus bank holidays
• Employee Assistance Programme (confidential advice & counselling)

This role offers variety, responsibility, and the opportunity to be a valued part of a supportive team.