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Hours of work : Monday to Friday 10.00 - 14.00
CBW are seeking a professional, courteous, and well-organised Receptionist to be the first point of contact at our historic organisation. This is a pivotal front-of-house role requiring exceptional communication skills and a high standard of customer service to ensure all visitors are welcomed and supported efficiently.
Key Responsibilities:
- Greet and assist all visitors, guests, and members with professionalism and courtesy
- Manage incoming calls, emails, and general enquiries, directing them appropriately
- Maintain a clean, presentable, and well-organised reception area
- Coordinate room bookings and liaise with facilities as required
- Provide administrative support to internal departments including mail distribution and document handling
- Assist with event support, visitor passes, and security procedures
- Manage courier and postal deliveries efficiently
- Act as a point of contact for general building and service enquiries
- Previous experience in a front-of-house, customer service, or receptionist role
- Excellent interpersonal and communication skills, both verbal and written
- Strong IT proficiency, including MS Office (Outlook, Word, Excel)
- Professional appearance and demeanor with a proactive and positive attitude
- Ability to manage multiple tasks calmly and efficiently under pressure
- High level of discretion and confidentiality
- Experience working in a receptionist role previously
- Knowledge of room booking or visitor management systems
£13.00 PAYE plus holiday pay.
