Back to searchApplication Support Engineer
V3 Recruitment
Posted 5 days ago, valid for a month
Gosport, Hampshire PO12 4TL, England
£35,000 - £42,000 per annum
Full Time
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Permanent Role - £36500
APPLICATION SUPPORT ENGINEER (permanent)
Location: Gosport
Department: IT
Reports to: IT Service Delivery Manager
We are looking for an Application Support Engineer to join our IT Team. This role is ideal for someone who is a problem- solver with a solid understanding of IT systems in the logistics sector, ready to collaborate with cross-functional teams to enhance operational efficiency.
Key Responsibilities
Application Support and Troubleshooting
System Maintenance and Upgrades
User Support and Training
Collaboration and Continuous Improvement
Monitoring and Reporting
Documentation and Compliance
Ensure applications comply with industry regulations, security standards, and internal policies.
Key Skills and Experience
Bachelor's degree in computer science, Information Technology, or a relevant experience.
Proven experience in IT application support, ideally within the logistics or supply chain sector.
Familiarity with logistics applications such as WMS, TMS, or ERP systems.
Strong knowledge of databases (SQL), operating systems and application monitoring tools.
Knowledge of ITIL practices for incident, problem, and change management.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills, with the ability to work effectively across departments.
Preferred:
Experience with cloud platforms (e.g., AWS, Azure) and SaaS-based logistics solutions.
Basic programming or scripting skills (e.g., Python, PowerShell).
Knowledge of Java, SAP, Linux would be advantageous.
Understanding of data integrations such as EDI or APIs for logistics applications.
Additional Information
Salary: £36,500 pa
Hours of work: Monday to Friday 37.5 hours per week
