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Do you enjoy dealing with customers and have previous experience of working closely with sales teams coordinating sales and processing orders Do you have experience working within a shipping, logistics or supply chain department administration – if so, this role may be great for you!
You will be point of contact with all customers and supporting the UK sales team, making sure ordered goods are dispatched accurately and efficiently.
Duties will include..
- Supporting the sales team in all administrative functions.
- Provide a friendly and efficient service to internal and external customers
- Being first point of contact for incoming enquiries.
- Attend weekly despatch meetings and report back to account managers.
- Take charge of inter-company ordering.
- Maintain database information.
- Carry out marketing tasks as required by sales team.
- Manage all shipping arrangements, including UK and export.
- Produce all export paperwork as required.
- Improve back-order despatch with sales, keeping sales informed of long delays and ensuring product arriving is despatched promptly.
- Work with team on improvements to system of chasing down shortages with purchasing.
- Co-ordinate with Sales and Credit Control when customer on stop.
- Ensure that all goods in are booked in as soon as is possible at least daily. Investigating queries as appropriate.
Experience and Skills
- Relevant experience in sales coordination, shipping, logistics, or supply chain is required
- Solid administrative experience.
- Strong communication, interpersonal and organisational skills.
- Strong IT skills using Microsoft Office applications.
Working hours & reward
- Competitive salary: £29,000 per year
- Mon-Thurs 8.00am - 4.30pm, Fri 8.00am - 1.00pm - 37 hours
- Company Pension
- On Site Parking
- Opportunity to develop your skills
- Supportive, collaborative team culture
- Stable and expanding business with a strong reputation
