Customs Coordinator / Imports Operator

We are seeking a motivated and detail-oriented Customs Coordinator / Imports Operator to join our clients busy team in their Freight Forwarding operation inGrangemouth.

As a key part of their operations team, you will handle import documentation, customs clearance, and liaise with HMRC and port authorities to ensure the smooth movement of goods.

What We Offer:

• Competitive salary based on experience circa £32-34k

• Supportive team environment

• Opportunities for growth and development

• Pension is 5.5% employer and 2.5% minimum from Employee.

• Life assurance cover by UNUM.

• 30 days annual leave inclusive of bank holidays.

• BUPA cover after 2 years service.

Key Responsibilities:

• Prepare and submit customs entries for import shipments

• Liaise with clients, carriers, and HMRC to ensure compliance

• Monitor shipments and keep clients informed of progress

• Resolve customs-related queries efficiently

Requirements:

• Experience in freight forwarding and customs procedures

• Strong knowledge of import regulations and documentation

• Excellent attention to detail and communication skills

• Proficiency with customs software (e.g., Descartes, ASM, or similar)