Support Services Manager

Support Services ManagerForce: Lincolnshire PoliceLocation: Grantham Station, Swingbridge Road, Lincolnshire, NG31 7XT

Role Details:

• Temporary Assignment until March 2026
• Salary: £20.09 per hour
• Hours: 37 hours per week
• Working Pattern:
  • Monday-Thursday: 08:30 - 16:30
  • Friday: 08:30 - 16:00
• Office Based

Job Purpose:

The postholder will be responsible for managing a variety of support functions across the Force. You will ensure the delivery of a high-quality, customer-focused support service that underpins the strategic aims of Lincolnshire Police and the Police & Crime Commissioner.

As one of three Support Services Managers, you will supervise, coordinate and develop staff, oversee workloads, and manage specialist areas such as seized evidential property, equipment provision, purchasing, caretaking and courier services, support services, and budget management. Each role will include a defined specialism, for example crime/operational/major incident budgets, uniform stores and vehicle recovery, or covert accounts.

The role supports the Business Support Manager and requires adherence to Force Values and the Code of Ethics.

Core Responsibilities:

• Deliver effective support services to Force departments.
• Provide positive leadership and supervision to staff, including PDRs, training and recruitment.
• Manage day-to-day resources, staff welfare, leave, and absence.
• Ensure completion of mandatory training such as Health & Safety and Data Protection.
• Implement changes in response to evolving demand, legislation, or internal needs.
• Manage service performance against Force standards and policies.
• Control and forecast devolved budgets, authorising requisitions and monitoring spend.
• Oversee contracts for services such as stationery, furniture, and vehicle recovery.
• Manage stock control procedures.
• Act as a contact for facilities, building maintenance, H&S, security systems, and contractors.
• Attend Force, regional and national meetings as required.
• Respond to correspondence, complaints, and public queries.
• Operate and reconcile petty cash accounts and raise debtor accounts.
• Manage evidential property including firearms, drugs, cash and valuables, maintaining records in the NICHE system and arranging specialist disposals.
• Carry out six-monthly audits of property management stores.
• Provide resilience across Support Services and deputise for the Business Support Manager when required.

Requirements:

• NVQ Level 3 in Business Administration, Finance, or equivalent
• Management and supervision of staff including motivation and development
• Management of a diverse portfolio of services
• Effective budget management within timeframes
• Experience of managing change and achieving efficiency savings
• Strong IT skills including Microsoft Office and O365
• Ability to produce clear, concise reports
• High attention to detail with strong analytical and numerical skills
• Excellent organisational and workload planning skills
• Strong leadership and problem-solving skills
• Ability to build strong relationships across the organisation, including senior officers
• Knowledge of procurement and financial regulations
• Understanding of the organisation's strategic vision

If you have the skills for this role, please apply. If your CV is shortlisted, an Adecco Consultant will be in touch to discuss submitting an application to the Force.

Please note, due to Police Criteria, you must have lived in the UK for at least the last 3 years continuously to apply for this role. Anything less will not be considered.

Any Job Offer made by the Force will be subject to Police Vetting.

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