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Workshop Manager / HGV Workshop Supervisor - West Thurrock
Location: West Thurrock
Salary: Up to £55,(Apply online only) DOE + 10% KPI bonus
Shift: Monday to Friday, 40 hours - 08:00-17:00
Benefits:
- 7% matched pension scheme
- 33 days holiday rising with service
- Healthcare cashback scheme
- Employee discounts across retailers, cinemas, and services
- Cycle to Work Scheme
We are looking for an experienced Workshop Manager or HGV Workshop Supervisor to manage a large team of technicians in a busy dealership workshop. The successful candidate will have proven experience supervising staff, controlling workflow through the workshop, and ensuring high standards of service and repair work. A retail dealership workshop background is desirable.
Key Responsibilities
- Proactively manage the customer journey from planning and arrival to work completion and invoice/claim closure
- Ensure service and repair work is completed to time and quality standards
- Manage job profitability and workshop productivity targets
- Motivate, develop, and manage the performance of the workshop team
- Identify ongoing training needs for technicians
- Report on workshop KPIs and productivity
- Manage budgets and plan workshop efficiency
- Resolve employee issues and support day-to-day workshop operations
- Maintain a safe, organised, and professional workshop environment
Skills and Experience
Essential
- Experience in an HGV workshop at supervisor or above level
- Employee management and supervisory skills
- Customer-facing experience with problem-solving ability
- Reporting and KPI monitoring experience
- Budgeting and workshop planning skills
Desirable
- Level 3 HGV Technician qualification
- Experience in a retail dealership workshop
Click 'Apply Now' to take the next step in your Workshop Manager career.
Tru Talent recruit across the UK for Workshop Manager, HGV Workshop Supervisor, Senior Workshop Technician, HGV Technician, HGV Mechanic, Mobile Vehicle Technician, and Commercial Vehicle Technician roles.
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