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General Manager | Great Dunmow, Essex | Full Time | £55,000 per annum plus benefits
Do you have what it takes to lead a high-performing team and make an impact across the UK?
Are you ready to take charge of operations for a company trusted by Nike, TK Maxx, The O2 Arena, and Great Ormond Street Hospital?
Our client specialises in a wide range of electrical testing compliance services and electrical remedial / project work on a UK nationwide basis.
What’s in it for you?
- Mobile phone
- 28 days holiday
- Company pension scheme
- Sick pay at the Line Manager’s discretion
Are you the right person for the job?
We’re looking for a strong, experienced leader who:
- Has a minimum of 5 years’ leadership experience
- Holds a Level 5 qualification in Business Management (or equivalent)
- Has at least 2 years’ proven leadership experience with a successful record
- Is committed to customer service, health & safety, and process compliance
- Can manage, develop, and motivate a team effectively
What will your role look like?
Leadership & Team Management
- Develop, manage, and motivate staff to achieve their potential
- Conduct regular meetings with team members and deliver annual appraisals
- Engage with engineers weekly to maintain strong relationships
- Be involved in all recruitment stages for engineers and office staff
- Support in HR matters and provide guidance or training where required
Operations & Planning
- Plan, organise, direct, co-ordinate, and control Field Service activity across the UK
- Ensure health and safety, environmental, quality, and process compliance in all activities
- Plan workload up to 3 months ahead to manage resources and recruit if required
- Use planning/programming tools to manage workload for yourself and your departments
- Conduct random spot checks on engineers and maintain the company fleet
Client & Financial Management
- Meet customer targets and expectations using resources cost-effectively
- Develop relationships based on trust, integrity, and delivery
- Meet financial targets for revenue, P&L, margin, recoveries, invoicing, costs, and stock control
- Provide monthly forecasts and contribute to annual budget setting
- Support key client contracts to ensure works are planned, scheduled, and profitable
- Report and present internally and externally using formal and informal methods
Technical & Industry Support
- Support colleagues and clients with technical enquiries related to the electrical industry
- Produce electrical remedial/install quotations
- Liaise with clients and attend site meetings to provide technical advice
- Maintain knowledge of relevant regulatory and safety requirements
Other Responsibilities
- Influence colleagues and others outside direct reporting lines
- Any other reasonable task requested by the Board of Directors
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
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