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- Manage complex planning enforcement cases independently.
- Handle planning enforcement appeals and present cases.
- Attend court for enforcement cases as needed.
- Provide guidance to customer service advisors and caseworkers.
- Keep updated with legislation, best practices, and policies.
- Collaborate with colleagues, members, and stakeholders.
- Update information systems accurately, following data protection rules.
- Respond to customer inquiries and correspondence.
- Participate in corporate or community projects, offering specialist advice.
- Contribute to process reviews and policy development.
- Work outside regular hours if necessary.
- Experience in planning enforcement.
- Knowledge of relevant legislation and regulations.
- Ability to handle complex cases and provide sound advice.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Commitment to continuous personal and professional development.
- Degree in a relevant subject.
- Experience with planning enforcement systems.
- Experience in casework within planning enforcement.
- Knowledge of Environmental Health law.
- Experience in mentoring or coaching junior staff.
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