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Junior Customer Success Developer - Guildford - 30k to 35k
Avanti Recruitment is currently partnering with a key client, right in the centre of Guildford. The role will suit someone who wants to go into the office and be part of a physical team of people. They do 4 days a week in the office and 1 day a week from home.
You will work in the customer success team, using your technical ability to make bespoke applications for customers, focusing on great UX and ultimately the best customer experience possible, who are using the products developed by product teams and development teams who you will work very closely with. You will act as an internal technical support and developer for a successful customer focused team, making sure that technical resource is allocated accordingly and making sure customers get the best from their platform.
You will be:
- Gathering requirements directly and as a support to the CX team
- Serve as the initial point of contact for client questions via email, chat, video call.
- Work on making bespoke applications for customers using your technical skills in SQL, HTML, CSS, JavaScript
- Working with XML and associated technologies
- Work closely with the dev and product teams
- Test configurations and bespoke applications made for customers according to requirements and specifications
- Maintain technical documentation for customers and maximum efficiency
Qualifications:
- HTML, CSS and JavaScript skills or knowledge
- SQL experience is a bonus
- XML and associated technologies preferred
- Excellent communication skills
- Passionate member of a customer success team
- Able to liaise with technical and non technical members of staff
- Technical Documentation Skills
- Process modelling skills preferred
If you would like to hear more about this exciting opportunity for a successful and growing business in the heart of Surrey, please apply now or get in touch with Mike Walton at Avanti.
