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- Job Role: IT Operations Support
- Location: Hailsham, East Sussex
- Salary: 28,000K-34,000k (Depending on Experience)
- Working hours: On-site four days a week with one day of remote work per week
- Job Type: Permanent
HRGO Recruitment are seeking an experienced IT Operations Support professional to join our client's global manufacturing company based in Hailsham.
This is an exciting opportunity to work within a fast-paced, collaborative, and forward-thinking environment. You'll be the go-to problem solver for a wide range of IT-related issues, ensuring the smooth operation of systems and supporting staff across multiple functions.
If you're passionate about technology, enjoy troubleshooting, and want to make a real impact within a business where your contributions are valued -this could be the perfect fit for you.
General Duties:
- Provide timely and effective technical support to staff, including troubleshooting hardware, software, and network issues on a variety of devices.
- Support end-user devices primarily running Windows, with some MacBooks also in use.
- Assist staff with company-issued Apple iPhones and occasionally Android devices.
- Provide remote support to colleagues in our offices across the UK, France, Germany, Italy, and Spain, with occasional travel opportunities.
- Assist with our warehouse management system and ensure smooth IT operations in both office and warehouse environments.
- Purchase IT Hardware/Software to ensure constant supply as needed
Requirements:
- A full driver's license and the ability to drive for work purposes.
- Relevant technical qualifications or certifications (e.g., CompTIA, Microsoft Certified Professional) are a plus.
- Strong technical troubleshooting skills with experience in both Windows and MacOS environments.
- Familiarity with mobile device support (especially iPhones).
- Excellent communication and teamwork abilities.
What you will get:
- 23 days holiday plus bank holidays
- Free, onsite parking
- Hybrid working options
- Bright, open-plan office equipped with coffee machines
- The chance to shape A growing business
- Annual company events
If you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant will be in contact.
