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My client is seeking a positive and forward-thinking Inbound Sales Operative to join their busy customer-focused team based in Halifax. This is an excellent opportunity to join a well-established and growing organisation in a role that plays a key part in supporting day-to-day business operations and delivering a first-class service experience to customers.
Key Responsibilities
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Processing customer orders received via phone, email, and Zendesk
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Responding to customer queries across various channels in a timely and professional manner
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Ensuring all orders are processed the same day and all enquiries are followed up effectively
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Supporting customers with any product or order-related queries
Ideal Candidate Will Have:
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Previous experience in an inbound sales or customer service environment
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A confident and professional telephone manner
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The ability to remain calm and organised under pressure
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SAP experience (desirable)
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Strong attention to detail and excellent problem-solving skills
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Good working knowledge of Excel
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A self-motivated, proactive approach with strong communication skills and a team-oriented mindset
Benefits Include:
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Holidays: 22 days annual leave, increasing to 25 after 3 full years' service
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Pension: 4% company contribution
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Death in Service: 2x annual salary
The role is full-time and permanent, working (Apply online only) Monday to Friday.
This is a great opportunity for someone who enjoys a fast-paced environment, takes pride in delivering excellent service, and wants to be part of a supportive team.
