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Job Description Moves Manager
Reports To Director Moves and Changes
Location Southampton
Role Purpose
To lead and supervise the support to our client providing move management services as and when required. Ensure that all Services are delivered efficiently and effectively on behalf of the client, providing management of the physical move supply chain, and providing accurate and timely reporting of all activity and key client matrices as required. Managing move activity and restack/relocation project works as required.
Key Responsibilities
- Reporting directly to the client with regular updates on progress on separate workstreams.
- Coordination with various service providers (IT, Construction and Associate Relocations and Furniture Installation contractors/suppliers) to determine the appropriate date(s) for implementation and communicating those dates.
- Manage supporting suppliers (technology, telephony, furniture, etc.).
- Planning and implementing the relocation of offices and support facilities, moving office contents, including files, personal effects, and computers.
- Provide detail planning and management of all move activity, establish contractor information packs and user move instructions in accordance with internal and client processes.
- Manage direct interaction with the client occupant community, ensuring client satisfaction throughout the move management process.
- Coordinate all move-and-changes in a manner consistent with documented processes.
- Ensure accurate and timely reporting of all account activity and that move processes are managed and operated according to the client’s business needs on a regular basis within weekly team meetings.
Requirements
- Strong leadership, negotiation, written and verbal communication skills.
- Someone who can provide professional guidance and influence/steer decision making.
- Proven experience of managing corporate moves.
