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We are seeking a highly organized and detail-oriented Business Services Administrator to join our team. The successful candidate will work in a fast-paced environment, providing administrative support for our Fire & Security division. This role involves liaising with engineers, managing diaries, and coordinating customer appointments.
Responsibilities- Support the Fire & Security team with administrative tasks and project coordination
- Schedule and organize appointments for engineers and ensure timely completion of tasks
- Communicate effectively with customers to address inquiries and schedule service appointments
- Manage calendars and diaries for the team, ensuring efficient allocation of resources
- Assist in maintaining accurate records and documentation related to service activities
- Collaborate with various internal teams to ensure smooth operations and customer satisfaction
- Proven experience in administrative roles, preferably in a technical or service-based industry
- Strong organizational and time management skills, with the ability to prioritize and multitask
- Excellent communication and interpersonal abilities to effectively interact with customers and internal stakeholders
- Proficiency in using office software and scheduling tools
- Ability to thrive in a fast-paced and dynamic work environment
- Coordinating and scheduling appointments for the Fire & Security division
- Working closely with engineers to ensure timely completion of service tasks
- Interacting with customers to address inquiries and schedule service appointments
- Assisting with documentation and record-keeping for service activities
- Maintaining organized and efficient diaries for the team
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