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- Supporting the Sales Desk with processing orders, telephone enquiries and new account applications
- To cover Sales Desk Team whilst on annual leave
- Maintaining and updating sales and customer records
- Build relationships with customers and identify new opportunities with existing customers
- Maintain a positive, empathetic, and professional attitude with customers
- Customer visits with the External Sales Team may be required to help strengthen the customer service relationship
- To manage own portfolio of smaller customer accounts with a view to developing and establishing new business opportunities within these
- To attend and support the External Sales Team at exhibitions.
- Excellent communication and customer service skills
- Excellent relationship-building skills and a genuine interest in customer needs.
- Time management skills and the ability to prioritise tasks effectively.
- Strong organisational skills with a knack for keeping detailed records.
- Self-sufficient when needed and able to work to deadlines.
- Ability to tackle problems with a proactive and ‘Can Do’ approach.
- Self-motivated and able to work independently with minimal supervision.
