Project Coordinator - FTC

.Project Coordinator (FTC – Maternity Cover)

Location: Head Office – Harlow
Salary: £30,000 per annum
Contract: 12-month Fixed Term Contract
Hours: Monday–Friday, 8:00am–5:00pm

About the Role

We’re looking for an organised, proactive Project Coordinator to join our client on a 12-month fixed term basis to cover maternity leave.

This is an office-based role supporting the delivery of Fibre installation programmes across multiple client sites. You’ll play a key role in coordinating projects from survey through to completion, acting as a central point of contact between internal teams, subcontractors, and clients.

Reporting directly to the Head of Fibre, you’ll help ensure projects run smoothly, systems are kept up to date, and installations are delivered on time and to standard.

What You’ll Be Doing

• Coordinating FTTH installation programmes from start to finish
• Managing install trackers, paperwork trackers and billing information
• Supporting month-end job closure and billing processes
• Liaising with Project Managers, surveyors, installers, subcontractors and clients
• Ensuring all required documentation (RAMS, surveys, test results, job packs) is produced, returned and approved within SLA
• Uploading and maintaining accurate site data on internal systems
• Scheduling start dates once client approval has been received
• Updating systems throughout installation phases
• Collating completed paperwork for operations and maintenance manuals
• Chasing contractors and third parties to keep records accurate and up to date
• Providing clear communication between field teams and the office
• Producing daily and weekly reports for internal teams and clients
• Responding to queries promptly and professionally
• Working closely with Projects, Operations, Finance and Health & Safety teams to deliver an excellent end-to-end service

What We’re Looking For

• Previous experience in a project coordination, project admin, or fast-paced administrative role
• Strong IT skills, particularly Excel, Word, Outlook, Teams and SharePoint
• Excellent written and verbal communication skills
• Highly organised with the ability to prioritise and meet deadlines
• Confident, proactive and able to use initiative
• Comfortable working independently and as part of a team
• Strong attention to detail with the ability to analyse and present data clearly
• A positive, can-do attitude with enthusiasm for getting things done

Essential Requirements

• A valid UK driving licence
• Willingness and ability to travel occasionally if required