Credit Controller/Accounts Assistant

Harrogate – (4 days per week in office)
£28,000 - £32,000 pa DOE
Comprehensive and growing benefits package
Technology Industry – supportive & welcoming working culture

Due to the nature of our roles, candidates must be a UK resident residing within commutable distance to the Harrogate office. Please note that we cannot offer visa sponsorship for overseas candidates. CANDIDATE BRIEF:Reporting into the Finance Director, the successful candidate will be responsible for the company’s accounts receivable ledger - ensuring customer payments are received on time, evaluating credit risk, and actively reducing the risk of bad debt. Success in this role will rely on excellent communication and negotiation skills, strong attention to detail, and a solid grasp of financial systems and procedures. KEY RESPONSIBILITIES:Debt Management & Collections:

Proactively manage and collect debts from company debtors; chasing overdue customer invoices on a daily basis.
Identify high-risk accounts and recommend appropriate actions including account holds, escalation to the Finance Director, or involvement of external collection agencies.
Prepare and issue monthly customer statements, following up promptly on outstanding balances.
Maintain accurate records of all collection activities, customer communications, and resolution steps taken.
Investigate and resolve outstanding invoice issues, working closely with customers to ensure timely payment.

Cash Allocation & Invoicing:

Accurately and efficiently process and allocate customer payments to the appropriate accounts.
Raise, review, and issue customer invoices, ensuring all billing is accurate and issued in accordance with agreed terms.
Collaborate with the sales and operations teams to resolve billing discrepancies and support a smooth invoicing process.

Credit Assessment & Risk Monitoring:

Evaluate and approve credit for new customers in line with company policy.
Monitor, review, and maintain customer credit limits, liaising with the sales team and credit insurers where necessary.
Produce weekly and monthly credit control reports, providing visibility on outstanding debt and credit risk.

SKILLS & EXPERIENCE:

Previous experience as a Credit Controller/Accounts Assistant is essential.
Experience within a technology, IT hardware, or ecommerce business would be ideal.
Strong understanding of credit risk and accounts receivable
Excellent communication and interpersonal skills, with the ability to build rapport with customers.
High level of numeracy and attention to detail is essential.
Confident with accounting software (Sage or similar) and MS Excel.
Ability to work independently and manage time effectively.
UK resident with unrestricted right to work in the UK; please note that we cannot offer visa sponsorship for overseas candidates.

Our Client:Is one of Europe’s leading providers of refurbished IT hardware and technology solutions. With an in-house team of experts, they provide bespoke, high-quality, and affordable solutions to their national & international clients, always striving to meet their evolving needs whilst delivering an excellent service. If you feel you are suitable, please apply today by submitting your CV. If you would like to discuss this opportunity further, please contact Alice McGlaughlin directly on . Thank you for taking an interest in the role advertised. We'd like to confirm that each CV received is read thoroughly by a trained consultant; if your application is shortlisted then you will be contacted via telephone in the first instance. If we have not contacted you within 5 working days of your application, please understand that the CV received, and the information provided does not meet the requirements of the role. However, we endeavour to consider all applicants for future opportunities; should you wish to speak to the named consultant about your application, please contact us directly.