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Axon Moore are delighted to be partnered with a market leading business based in Harrogate to recruit for a Credit Controller to join their high performing and supportive team
As a Credit Controller, you will play a vital role in ensuring the timely collection of receivables and helping to manage credit risk for the business. You will report directly into the Credit Manager and work closely with both internal teams and external customers to maintain accurate and up-to-date account information while supporting the smooth financial operations of the company.
Key Responsibilities and Duties:
- Building good working relationships with customers based on respect and trust
- Quickly raising any issues affecting expected payments with customers and agreeing resolution, to ensure payments are made on time
- Communicating any issues with Customer payments to Sales Operations and following up to ensure successful resolution
- Chasing overdue accounts by telephone and email
- Chasing payment of resolved queries
- Providing regular updates on progress of overdue accounts and escalating any issues preventing collection
- Pursuing overdue accounts and recommending and submitting seriously overdue accounts for legal action
- Recording and maintaining accurate customer records
- Achieving company targets for the reduction of debtor days and cash collection performance
- Understanding of queries raised and process of how to resolve issues
- Resolution of queries in a timely manner to ensure query value and volume are kept to a minimum
- Administrative and reporting duties as required for the efficient execution of the role
What you will need to succeed:
- Have relevant Credit Control or Accounts Receivable experience
- Be able to demonstrate that you are able to build relationships with the clients, engage with stakeholders across the business internally and externally.
- An ability to resolve customer queries
- Building positive relationships across the team
- Able to work to deadlines and manage a busy workload
- Able to work accurately and meet deadlines
You would be joining a growing and successful local company, which prides itself on being a fantastic place to work.
