The role:
- Conference & Banqueting Floor Manager
- 45 hours per week.
- Hourly Rate: £15.01 / £35,123.40 pa equivalent.
- Overtime paid over 45 hours at flat rate £15.01ph
- Total team 25-30 across hospitality, conference and banqueting
As a Conference & Banqueting Floor Manager your key responsibilities will be:
- To plan, organise and deliver a successful operation of the events, conferences and other areas within the department with the assistance of the relevant department heads.
- To liaise with other key personal, including marketing, events and sales department in order to deliver service the meets and exceed the client expectations.
- To brief the Hospitality team on all aspects of the business and to oversee the running of all events, workings lunches and dining.
- To meet clients on arrival making sure that the event is as they require, and ensuring that any on the day changes are passed on to the relevant people where necessary.
- To assist on the development of the Conference & Banqueting waiting team, making sure that they adhere to standards laid down by Hospitality Managers and provide training as required, specially on the areas of food and beverage service.
- All catering administration including banking and financial reporting to your line managers.
- To train or provide training to the staff so to ensure they operate in accordance with the department standards including any casual labour that may be required.
- To monitor on a daily basis the standards achieved in your department and report to your line managers any areas of concerns.
- To liaise with key people in all necessary areas (kitchen, events, reception, etc) of the business to ensure the provision of food and service is consistent and in line with menu/standards pre-agreed.
As anConference & Banqueting Floor Manageryou will enjoy a selection of industry leading benefits.
- Access to everyday discounts and communication portal
- Employee assistance programme
- Meals provided on shift when working within one of our venue.
- Birthday off, to celebrate in style
- A day of to volunteer and support a charity of your choice