Job Title: Box Office SupervisorLocation: 171 Uxbridge Road, Harrow, Greater London, UK, HA5 4EASalary: £19.01phJob Overview:London Borough of Harrow is looking for an experienced and customer-focused Box Office Supervisor to lead our ticketing operations and ensure an exceptional guest experience. In this role, you will oversee the box office team, manage ticket sales, and coordinate seating arrangements while maintaining efficiency and professionalism.Key Responsibilities:

Supervise the daily operations of the box office, ensuring smooth and efficient ticket sales
Train, support, and manage box office staff, ensuring high levels of customer service
Handle inquiries, customer complaints, and ticketing issues professionally
Manage financial transactions, reconciliations, and reporting for ticket sales
Coordinate seating plans, special requests, and VIP ticketing
Work closely with event organizers, marketing teams, and venue management
Ensure compliance with ticketing policies, security measures, and company regulations
Assist with promotional activities related to ticket sales and audience engagement
Maintain and update the ticketing system, troubleshooting any technical issues

Skills & Qualifications:

Experience in box office operations or a related customer service role
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Proficiency in ticketing software and payment processing systems
Ability to multitask and remain calm under pressure
Attention to detail and strong problem-solving skills
Knowledge of event management and audience engagement strategies (a plus!)

About Us:Pertemps Recruitment Partnership has been a market leader in permanent and temporary staffing solutions for nearly 60 years. We are proud to be accredited as an Investor in People, which is reflected in our commitment to career progression and employee satisfaction. Recognized by The Sunday Times as one of the Best 100 Companies to Work For for 14 consecutive years, we prioritize a personalized approach in everything we do.The London Borough of Harrow is the 12th largest borough in London, celebrated for its cultural diversity and excellent transport links. Located just 10 miles from Central London and 13 minutes to Euston via Harrow & Wealdstone station, it offers convenient access via the Metropolitan Line, Watford DC Line, national rail services, and major road networks including the M1, M25, and A406.important Notice:The personal information collected from you will be shared with Cifas to prevent fraud, unlawful conduct, and malpractice. If fraudulent activity is detected, it may affect access to certain services or employment opportunities. Your data will also be used for identity verification. Further details regarding data protection and rights can be found at fpn.

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