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Are you an organised, customer-focused administrator who thrives in a fast-paced sales environment? Do you enjoy being at the heart of a business, supporting customers, working with multiple internal teams, and ensuring every order runs smoothly from start to finish? If so, this is a fantastic opportunity to join a well-established leader in automotive space.
We're looking for a proactive Sales Co-ordinator to become an essential part of a Sales & Marketing team. In this varied and rewarding role, you'll be the first point of contact for customer sales orders and enquiries, providing excellent service, accurate processing, and reliable support to both our customers and our internal sales team.
What you'll be doing
Managing incoming customer orders via phone, email, mail or fax, ensuring every requirement is clearly understood and delivered.
Working closely with Warehouse, Distribution, Production and Buying teams to confirm product availability and meet customer expectations.
Accurately entering orders into our sales processing system and checking outputs to ensure precision every time.
Responding to customer enquiries promptly and professionally.
Handling specialised documentation for MOD and export shipments.
Liaising with carriers and forwarding agents to guarantee timely delivery, while helping resolve delivery issues, returns and missing items.
Providing dedicated support to your allocated Area Sales Manager to help them maximise customer satisfaction and sales opportunities.
Assisting with general administrative and clerical tasks within the Sales & Marketing department.
Sharing reception duties, greeting visitors, and managing incoming calls with courtesy and efficiency.
What we're looking for
A confident communicator with a strong customer-service mindset.
Highly organised with excellent attention to detail.
Comfortable juggling tasks and prioritising in a busy environment.
A team player who enjoys working cross-functionally with multiple departments.
Previous experience in sales administration, customer service or order processing is an advantage.
This is a fantastic opportunity to work with a forward thinking business, providing great opportunities for sales profressionals of all levels. This is an office based role, so travel to the Essex based office would be required. Due to the location of the office, this role is commutable from Ipswich, Harwich, Colchester, Walton on the Naze, Manningtree & Great Bentley. If this role sounds like something of interest, we want to hear from you!
