Administrator

My client is looking for an Admin Support team member, working in a vital role in assisting the Collections Team with administrative tasks and written correspondence. This is a fantastic opportunity for someone who thrives in a fast-paced environment, has excellent organisational skills, and enjoys supporting a dynamic team.

Key Responsibilities:

• Retrieve invoices and other documents from the computer databases.
• Use tracing tools, such as the electoral roll and Companies House, to find and verify contact details.
• Answer inbound calls and route them to the correct person or department.
• Process card payments securely over the phone.
• Administer a shared mailbox by forwarding emails to relevant team members and addressing straightforward queries directly.
• Assist with other administrative tasks as needed to support the team.

What we are looking for:

• Strong administrative skills with high attention to detail.
• Excellent written and verbal communication abilities.
• Proficiency in using databases, Microsoft Office Suite, and other relevant tools.
• A confident and professional telephone manner.
• Ability to manage multiple tasks and prioritise workload effectively.
• Previous experience in a similar administrative role or within a debt recovery environment (desirable but not essential).

What we offer:

• Company pension.
• Employee discount scheme.
• On-site parking.
• Comprehensive training to help you succeed in the role.
• A friendly and rewarding team culture.