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My client is looking for an Admin Support team member, working in a vital role in assisting the Collections Team with administrative tasks and written correspondence. This is a fantastic opportunity for someone who thrives in a fast-paced environment, has excellent organisational skills, and enjoys supporting a dynamic team.
Key Responsibilities:
- Retrieve invoices and other documents from the computer databases.
- Use tracing tools, such as the electoral roll and Companies House, to find and verify contact details.
- Answer inbound calls and route them to the correct person or department.
- Process card payments securely over the phone.
- Administer a shared mailbox by forwarding emails to relevant team members and addressing straightforward queries directly.
- Assist with other administrative tasks as needed to support the team.
What we are looking for:
- Strong administrative skills with high attention to detail.
- Excellent written and verbal communication abilities.
- Proficiency in using databases, Microsoft Office Suite, and other relevant tools.
- A confident and professional telephone manner.
- Ability to manage multiple tasks and prioritise workload effectively.
- Previous experience in a similar administrative role or within a debt recovery environment (desirable but not essential).
What we offer:
- Company pension.
- Employee discount scheme.
- On-site parking.
- Comprehensive training to help you succeed in the role.
- A friendly and rewarding team culture.
