Job Title:聽Customer Success Administrator聽
Salary:聽拢28,000 to 拢30,000 per annum
Location: Hatfield
Contract:聽Permanent, full-time
Hours:聽Monday to Friday - 7.30am to 16.30pm
COMPANY PROFILE
Join a leading construction company that values its employees and fosters personal and professional growth. Work in modern, open-plan offices with a positive team environment.
They are seeking a candidate with a customer-focused background and ideally, project coordination experience. You'll play a key role in managing materials, arranging deliveries, and providing project recommendations. If you're detail-oriented and proactive, this is the opportunity for you!
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SKILLS REQUIRED
路2+ years in an office based customer service role聽
路Excellent communication skills over the phone and email
路Good numeracy skills
路Strong IT skills, excellent working knowledge on Excel
路Full UK licence to get to the location
DESIRABLE SKILLS
路Knowledge / experience in the construction industry
路Sales support experience
路Able to read and understand architect drawings and specifications
路Competent with ERP / CRM systems
路Previous project coordination experience
RESPONSIBILITIES
路Provide excellent customer service and manage calls.
路Process orders, coordinate deliveries, and resolve queries.
路Support customers, sales, and team leader daily.
路Scale floor plans, coordinate designs, and recommend products.
路Manage suppliers, chase orders, and check stock availability.
路Handle invoicing, payments, discrepancies, and emails.
ADDITIONAL INFORMATION
路25 days annual leave + bank holidays
路Christmas closure
路Workplace pension
路Parking on-site
路Modern offices
路Team events & socials
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Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
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Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
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Back to searchCustomer service
Smart10Ltd
Posted 2 days ago, valid for 25 days
Hatfield, Hertfordshire AL108AG
拢25,000 - 拢30,000 per year
Full Time
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Sonic Summary
- The Customer Success Administrator position offers a salary between 拢28,000 to 拢30,000 per annum, based in Hatfield.
- This is a permanent, full-time role requiring 2+ years of experience in an office-based customer service position.
- Candidates should possess excellent communication skills, strong IT proficiency, and good numeracy skills.
- Responsibilities include managing customer calls, processing orders, coordinating deliveries, and providing project recommendations.
- The company offers a positive team environment, modern offices, and additional benefits such as 25 days of annual leave and a workplace pension.
