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Role: Campus Service Manager
Location: Hatfield
Hours: Monday to Friday, 35 hours a week (either 8am – 4pm or 9am-5pm)
Salary: £19.23 an hour, weekly pay
Temporary opportunity that could go permanent
An excellent opportunity has now arisen for an experienced Service / Facilities Manager to join a large organisation based near Hatfield.
Our client is seeking an individual that has experience leading day to day responsibilities, providing strategic support to management and ensuring effective and professional facilities service is always delivered.
Duties of a Campus Service Manager:
- Lead daily operations across multiple campuses, managing cleaning, portering, reception, post, and event support teams to ensure high service standards.
- Develop and implement strategic cleaning and portering schedules, monitor performance via audits, and maintain inventory of supplies and PPE.
- Act as the main point of contact for service users, internal teams, and contractors, ensuring effective communication and service delivery aligned with SLAs.
- Oversee staff management including training, appraisals, shift allocation, and compliance with health & safety, COSHH, and risk assessment requirements.
- Support campus safety and security operations, vehicle fleet management, and emergency protocols, with flexibility for out-of-hours duties when required.
What we would like from you:
- Recognised qualification in Health & Safety (e.g. IOSH, NEBOSH), with strong knowledge of cleaning legislation, British Industry Cleaning Standards, and infection control in clinical environments.
- Proven experience managing campus or facilities services, including contract management, auditing against KPIs, budgeting, stock control, and delivering service excellence across cleaning, portering, and accommodation.
- Strong leadership and people management background, with a track record of driving performance, leading change, and maintaining high levels of team engagement and compliance.
- Excellent communication, reporting, and IT skills (MS Teams, Outlook, Excel, Word, PowerPoint), with the ability to produce documentation, influence senior stakeholders, and manage relationships with staff, clients, and contractors.
- Highly organised, proactive, and detail-oriented with strong problem-solving skills, a customer-focused mindset, and the ability to manage competing priorities in a fast-paced environment.
If you are interested in this role, please apply below with your most recent CV.
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