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- Ultimate responsibility for the primary airfreight gateway and station warehousing service delivery. With a good knowledge of import and export process.
- Ability to maintain and build strong interdepartmental relationships with a strong focus on internal and external customer satisfaction.
- Site aviation security nominee and responsible for Dangerous Goods by Air, Ceiv LiBat and ADR processes, compliance and training in conjunction with UK AFR Compliance Manager.
- Compliance to GDP/MHRA standards in conjunction with Responsible Person.
- Responsible for managing resource across a complex shift pattern with ~110 unionised FTE.
- Yard and warehouse maintenance and housekeeping in conjunction with Facility Manager.
- Maintenance, compliance and training of MHE. Along with sourcing, procurement and relationship building with key suppliers.
- Responsible for driving a strong culture of Health & Safety in conjunction with National Health & Safety Manager.
- Design and production of data metrics to drive efficiencies.
- Drives continuous improvement and pushes new technologies to identify areas for continuous improvement [FirstChoice]
- Able to foster and build external industry relationships with handling agents, security providers and hauliers.
- Creates an atmosphere of engagement and communication across the team whilst driving routines, discipline and responsibility throughout the team.
- A good knowledge of the freight forwarding Industry and a knowledge of operational processes
- A good knowledge of Aviation Security, Dangerous Goods by Air, ADR and GDP/MHRA requirements and processes.
- Ability to use and and understand large amounts of data and build metrics
- Experience and understanding of managing a P&L
