Are you a highly organised, hands-on Office Manager looking to join a well-established law firm in Haywards Heath?
We are recruiting on behalf of a reputable firm seeking a dynamic and proactive Office Manager to ensure the smooth day-to-day running of their operations.
The Role:
Reporting directly to the Senior Management Team, this varied and operationally focused role combines office management, HR, operations, and elements of finance. You will be a pivotal figure within the firm, supporting all areas to ensure high standards are consistently maintained.
Key Responsibilities:
- Overseeing the day-to-day management of the office, ensuring efficient operations.
- Providing IT support and liaising with external IT and case management system providers.
- Maintaining and updating HR records, managing training requirements, and overseeing staff inductions and development.
- Managing staff rotas, holiday scheduling, and chairing admin meetings.
- Stepping in to support the legal cashier during periods of absence (basic financial skills required).
- Organising staff social events and promoting employee wellbeing.
- Updating and maintaining firm policies, office manuals, and regulatory compliance (e.g., AML, CQS).
- Managing building maintenance, office supplies, and off-site archive storage.
- Handling client complaints and providing additional client support as needed.
- Solid experience in office management within a professional services environment (legal sector experience highly desirable).
- Strong IT skills, particularly with case management systems.
- HR administration experience, with an understanding of staff management and welfare.
- Good financial acumen to assist with cashiering duties when required.
- Excellent communication, organisational and time-management skills, and keen attention to detail.
- A proactive, hands-on attitude with the ability to prioritise, delegate, and work under pressure.
- Fully office based in Haywards Heath.
- Two-stage interview process: 1st stage via Teams, 2nd stage in-person.
- Two performance-related bonuses paid annually.
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