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Are you an automotive professional with strong technical knowledge, looking for a customer focused role? This is a fantastic opportunity for an experienced individual to step into a Customer Sales Advisor position, providing advice, solutions, and first-class service to customers.
Whether you come from a parts sales background, a service desk, or a workshop environment, your expertise will help customers get the right solution, first time.
To be considered for the role, you’ll require the following essentials:
- Experience within the automotive industry (parts sales, service desk, or workshop background ideal)
- Knowledge of vehicle components, systems, and fault symptoms
- Proven ability to communicate technical information clearly to both trade and retail customers
- Previous experience in a customer-facing or telephone-based role desirable
- Enthusiastic, proactive, and customer-focused approach
Within this position, you’ll also be:
- Handle inbound and outbound customer calls, emails, and live chat queries
- Provide clear technical advice on vehicle parts, systems, and services
- Identify opportunities to upsell relevant products and solutions
- Create invoices, proformas, credit notes, and courier documentation
- Maintain accurate customer and order records
- Act as the link between customers and internal teams
What’s on offer?
- Upto £30,000 basic salary DOE
- Comprehensive training and ongoing career development
- 32 days holiday per year (including bank holidays)
- Monthly sales bonus opportunities
- Free uniform and PPE provided
- Team perks including free Friday takeaway meals, birthday gifts, and annual team-building events
- On-site gym facilities
- Excellent opportunities for career progression
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Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an Recruitment Agency in relation to this vacancy.
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