Aftersales Manager - Cornwall
Salary: 45,000 - 65,000 (Depending on Experience + Bonus)
Location: Cornwall
Hours: Monday to Friday (occasional Saturday cover if required)
About Our Client:
Pembrook Resourcing are currently seeking an experienced Aftersales Manager to join our client's successful dealership in Cornwall. This is an exciting opportunity for a driven and dynamic individual to take the lead in managing the full aftersales operation within a respected and progressive automotive group.
The Role:
As the Aftersales Manager, you will oversee the Service and Parts departments, ensuring the highest levels of customer satisfaction, team performance, and profitability. You'll lead, motivate, and develop your team while maintaining manufacturer and company standards across all areas of aftersales.
Key Responsibilities:
* Manage the day-to-day running of Service and Parts operations.
* Drive workshop efficiency, productivity, and profitability.
* Monitor performance through KPIs, targets, and CSI results.
* Support and develop service advisors, technicians, and parts staff.
* Ensure compliance with manufacturer standards and dealership policies.
* Maximise customer satisfaction and retention through excellent service delivery.
* Identify opportunities for business growth and process improvement.
Skills & Experience Required:
* Proven experience as an Aftersales Manager, Service Manager, or Workshop Controller within the motor trade.
* Strong leadership and communication skills.
* Commercial awareness with a focus on performance and customer service.
* Ability to motivate teams and drive results.
* Familiarity with dealership DMS systems (Kerridge / CDK / Pinnacle).
* Full UK driving licence.
Benefits:
* Competitive basic salary up to 65,000 OTE
* Company vehicle and additional group benefits
* Excellent career progression within a reputable dealer group
* Supportive, professional working environment
If you're a motivated Aftersales professional looking to join a respected dealership with strong earning potential and long-term prospects, we'd love to hear from you - apply today!
Back to searchAftersales Manager
Pembrook Resourcing
Posted 3 days ago, valid for 5 days
Helston, Cornwall TR13, England
£40,000 - £60,000 per year
Full Time
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Sonic Summary
- The Aftersales Manager position in Cornwall offers a salary range of £45,000 to £65,000, depending on experience, along with a bonus structure.
- Candidates should have proven experience in a similar role within the motor trade, such as Aftersales Manager, Service Manager, or Workshop Controller.
- The role involves overseeing Service and Parts departments, ensuring customer satisfaction, team performance, and profitability.
- Key responsibilities include managing daily operations, driving workshop efficiency, and supporting staff development while adhering to manufacturer standards.
- The position also includes benefits such as a company vehicle, career progression opportunities, and a supportive working environment.
