- Active directory and group policy administration, Windows Server 2008 and above.
- Windows technologies such as Windows Server and Desktop operating systems.
- Windows Server 2008 and above.
- Windows Desktop 7 and above.
- Windows Microsoft Office
- Microsoft 365 Administration
- System build, deployment and maintenance
- Understanding of networking technologies (Routers \ Switches)
- Understanding of networking fundamentals (DNS \ DHCP \ EMAIL etc.)
- 2 years' experience as a ServiceEngineer or a similar role within an IT support environment.
- Recognised accreditations (MCP's, CompTIA).
- Foundation Certificate in ITIL.
- VoIP knowledge, preferably Gamma.
- Experience with SharePoint On-Line
- Exposure to Meraki, Cisco and Draytek switch, router and wireless infrastructure.
- Knowledge and experience with monitoring, antivirus and backup technologies
- Apple products and support.
- Knowledge of desktop imaging software/services
Back to searchIT Support Engineer Hemel Hempstead
Healthy Careers
Posted 11 days ago, valid for 4 days
Hemel Hempstead, Hertfordshire HP11AB, England
Full Time
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Sonic Summary
- The company is seeking multiple IT Support Engineers to join their innovative team due to ongoing growth and increased demand.
- Candidates should have a minimum of 1 year of proven experience in a Managed Service Provider (MSP) environment.
- The role requires a customer-focused approach, strong problem-solving skills, and the ability to travel to client sites weekly.
- Key skills include knowledge of Active Directory, Windows Server, Microsoft 365, and networking fundamentals.
- The position offers competitive compensation, although the specific salary is not mentioned.
