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Hire Desk Controller

Smart 10 ltd
Posted 16 hours ago, valid for 5 days
Location

Hemel Hempstead, Hertfordshire HP11AB, England

Salary

拢37,000 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed鈥檚 services as part of the process. By submitting this application, you agree to Reed鈥檚 Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A leading national plant hire provider is looking for a Key Accounts Hire Controller in Hemel Hempstead for an 18-month contract, with potential for permanent opportunities.
  • The role offers a salary of circa 拢37,000 and requires a candidate with previous experience in a hire desk, customer service, or coordination role.
  • The Key Accounts Hire Controller will manage hire enquiries from key clients, prepare quotations, and resolve customer queries promptly within 24 hours.
  • Ideal candidates should possess excellent communication skills, a strong attention to detail, and a customer-first approach, with a passion for delivering exceptional service.
  • This position offers opportunities for development and career growth within a collaborative and inclusive culture.

Key Accounts Hire Controller Location: Hemel Hempstead Type: 18 months contract, potential for permanent opportunities Hours: Full-Time Salary: Circa 拢37,000

A leading national plant hire provider is seeking a Key Accounts Hire Controller to join a high-performing team that supports key infrastructure clients, This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building customer relationships, and wants to be part of a passionate, collaborative team that makes a real impact.

The Role: As a Key Accounts Hire Controller, you'll play a vital role in delivering top-tier service to high-value clients. Your day-to-day will include: 路Managing incoming hire enquiries from key clients and large-scale infrastructure projects 路Offering expert advice on plant and equipment availability, suggesting alternatives where needed 路Preparing accurate quotations using the Syrinx hire system 路Resolving all customer queries promptly - within 24 hours 路Liaising closely with internal departments including logistics, recruitment, sales, and credit control 路Occasionally attending customer sites to understand projects and strengthen relationships

聽What We're Looking For: 路A team player with a "can-do" attitude and a customer-first approach 路Passionate about delivering exceptional service and doing things right the first time 路Excellent communication skills - both written and verbal 路High attention to detail and strong organisational skills 路A self-motivated individual who thrives in a collaborative environment 路Strong IT and admin skills - experience with Syrinx is ideal, but not essential 路Previous experience in a hire desk, customer service or coordination role is beneficial

What's on Offer: 路Join a business that's committed to making a positive impact in the construction industry 路Be part of a collaborative, fun, and inclusive culture where your contribution matters 路Work with some of the UK's largest infrastructure projects 路Opportunities for development and career growth 路Flexible working arrangements considered 聽 Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data 聽

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed鈥檚 services as part of the process. By submitting this application, you agree to Reed鈥檚 Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.