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Hemel Hempstead, Hertfordshire
Receptionist
Support Receptionist (Zero Hours)

Support Receptionist (Zero Hours)

City Group Recruitment Limited

Posted 13 hours ago, valid for 8 days

Hemel Hempstead, Hertfordshire HP2 7XX, England

Full Time

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Sonic Summary

The job title is Support Receptionist on a zero-hours contract located in HP2, offering a pay rate of £14.45 per hour.
Candidates must possess a professional appearance and excellent communication skills, with a strong customer service orientation.
Key responsibilities include greeting visitors, maintaining access control, handling incoming calls, and managing mail and packages.
The role requires a proactive attitude and the ability to resolve issues confidently, along with access to a personal vehicle for site coverage.
No specific years of experience are mentioned, but a reliable and customer-focused demeanor is essential for success in this position.

Job Title: Support Receptionist (Zero Hours)Location: HP2Pay Rate: £14.45 per hourShift Times: 08:0018:00 & 06:0018:00 (Days)Type: Zero Hours Contract

About Us:We are proud to partner with a client recognised for its female-majority board and its leadership in diversity and inclusion across the security industry. As a trusted provider of professional, integrated security and facilities management services, our client operates across a wide range of sectors, including education, healthcare, student accommodation, logistics, retail, corporate estates, social housing, utilities, and charitable organisations.

Role Overview:We are seeking a reliable, professional, and customer-focused Support Receptionist to join our team on a zero-hours basis. You will be the first point of contact for visitors, delivering excellent service and ensuring all reception duties are handled efficiently and professionally.

Key Responsibilities:

Meet and greet all visitors and guests with a professional and friendly manner
Maintain access control and accurate access/egress records
Keep logbooks and registers up to date
Notify relevant personnel of visitor arrivals
Monitor and record appointment arrivals and departures
Answer incoming calls and direct them appropriately
Handle visitor queries and requests
Receive and distribute mail and packages
Send emails and general correspondence to clients
Monitor and report on meter readings

Essential Skills and Experience:

Smart, professional appearance and demeanor
Excellent communication skills at all levels
Strong customer service orientation
Proactive attitude with a strong work ethic
Ability to resolve issues and concerns confidently
Access to own vehicle is essential, as coverage of both sites is required

Equal Opportunities:City Group is committed to equal opportunities and welcomes applications from all individuals regardless of ethnic background, gender, marital status, religion, sexual orientation, disability, or age.

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