Key Accounts Hire ControllerLocation: Hemel HempsteadType: 18 months contract, potential for permanent opportunitiesHours: Full-TimeSalary: Circa £37,000
A leading national plant hire provider is seeking a Key Accounts Hire Controller to join a high-performing team that supports key infrastructure clients, This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building customer relationships, and wants to be part of a passionate, collaborative team that makes a real impact.
The Role:As a Key Accounts Hire Controller, you'll play a vital role in delivering top-tier service to high-value clients. Your day-to-day will include:Managing incoming hire enquiries from key clients and large-scale infrastructure projectsOffering expert advice on plant and equipment availability, suggesting alternatives where neededPreparing accurate quotations using the Syrinx hire systemResolving all customer queries promptly – within 24 hoursLiaising closely with internal departments including logistics, recruitment, sales, and credit controlOccasionally attending customer sites to understand projects and strengthen relationships
What We're Looking For:A team player with a “can-do” attitude and a customer-first approachPassionate about delivering exceptional service and doing things right the first timeExcellent communication skills – both written and verbalHigh attention to detail and strong organisational skillsA self-motivated individual who thrives in a collaborative environmentStrong IT and admin skills – experience with Syrinx is ideal, but not essentialPrevious experience in a hire desk, customer service or coordination role is beneficial
What’s on Offer:Join a business that’s committed to making a positive impact in the construction industryBe part of a collaborative, fun, and inclusive culture where your contribution mattersWork with some of the UK’s largest infrastructure projectsOpportunities for development and career growthFlexible working arrangements considered
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data