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Hire Controller

Smart 10 ltd
Posted 2 days ago, valid for 2 days
Location

Hemel Hempstead, Hertfordshire HP11AB, England

Salary

£37,000 per hour

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A leading national plant hire provider in Hemel Hempstead is looking for a Key Accounts Hire Controller for an 18-month contract, with a salary of circa £37,000.
  • The role involves managing hire inquiries from key clients, preparing quotations, and resolving customer queries promptly.
  • Candidates should have previous experience in a hire desk, customer service, or coordination role, and strong communication and organizational skills are essential.
  • The position offers opportunities for career growth within a collaborative and inclusive culture focused on making a positive impact in the construction industry.
  • Flexible working arrangements may be considered for the right candidate who thrives in a fast-paced environment and has a customer-first approach.

Key Accounts Hire ControllerLocation: Hemel HempsteadType: 18 months contract, potential for permanent opportunitiesHours: Full-TimeSalary: Circa £37,000

A leading national plant hire provider is seeking a Key Accounts Hire Controller to join a high-performing team that supports key infrastructure clients, This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building customer relationships, and wants to be part of a passionate, collaborative team that makes a real impact.

The Role:As a Key Accounts Hire Controller, you'll play a vital role in delivering top-tier service to high-value clients. Your day-to-day will include:Managing incoming hire enquiries from key clients and large-scale infrastructure projectsOffering expert advice on plant and equipment availability, suggesting alternatives where neededPreparing accurate quotations using the Syrinx hire systemResolving all customer queries promptly – within 24 hoursLiaising closely with internal departments including logistics, recruitment, sales, and credit controlOccasionally attending customer sites to understand projects and strengthen relationships

What We're Looking For:A team player with a “can-do” attitude and a customer-first approachPassionate about delivering exceptional service and doing things right the first timeExcellent communication skills – both written and verbalHigh attention to detail and strong organisational skillsA self-motivated individual who thrives in a collaborative environmentStrong IT and admin skills – experience with Syrinx is ideal, but not essentialPrevious experience in a hire desk, customer service or coordination role is beneficial

What’s on Offer:Join a business that’s committed to making a positive impact in the construction industryBe part of a collaborative, fun, and inclusive culture where your contribution mattersWork with some of the UK’s largest infrastructure projectsOpportunities for development and career growthFlexible working arrangements considered

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.