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Care Coordinator

Glocal Select Ltd
Posted 25 days ago
Location

Hemel Hempstead, GB HP2 4DB

Salary

£24,000 - £25,000 per annum

Contract type

Full Time

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Main responsibilities

  • On-call duties and delivering care in an emergency.
  • To manage the planning, coordinating, and scheduling of client visits.
  • Ensure schedules are prepared, considering travel time, holidays, training and last-minute cancellations, client schedules are matched to their needs, with the same CAREGiver and the same times each week, where possible.
  • Develop excellent relationships with both clients and CAREGivers so both can enjoy positive experiences.
  • Responsive to changes in the schedule, liaise with relevant team members (If needed) and communicate short term changes to client schedules to Clients and Caregivers.
  • Answer each incoming call and emails in a friendly, professional and knowledgeable manner.
  • Work with the recruitment team to ensure sufficient current and future staffing levels are met.
  • Work with the Care Team to ensure new and existing care packages can be facilitated and scheduled on a timely basis.
  • Manage and approve Caregiver holiday requests ensuring sufficient cover is in place before approving.
  • To ensure that all associated information is recorded accurately and promptly.
  • Carry out any other duties deemed necessary for the successful operation of the business.

    You will receive:
     
  • To be discussed at interview, there is a competitive salary package for the right candidate – DOE
  • Paid mileage
  • Full learning and development programme
  • Rewards schemes
  • Confidential Employee Assistance Programme
  • Staff discount portal

  • Qualifications:
  • Car driver essential
  • It is beneficial but not essential for the candidate to have experience in the care sector and have geographical knowledge of the Hemel area
  • You will need excellent interpersonal skills with the ability to establish and maintain good working relationships
  • Efficient computer literacy
  • Positive, can do attitude with a growth mentality and embraces change
  • Well-developed Excel and Word skills

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