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Key Accounts Hire Controller
Location: Hemel Hempstead
Type: 18 months contract, potential for permanent opportunities
Hours: Full-Time
Salary: Circa 拢37,000
A leading national plant hire provider is seeking a Key Accounts Hire Controller to join a high-performing team that supports key infrastructure clients, This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building customer relationships, and wants to be part of a passionate, collaborative team that makes a real impact.
The Role:
As a Key Accounts Hire Controller, you'll play a vital role in delivering top-tier service to high-value clients. Your day-to-day will include:
路Managing incoming hire enquiries from key clients and large-scale infrastructure projects
路Offering expert advice on plant and equipment availability, suggesting alternatives where needed
路Preparing accurate quotations using the Syrinx hire system
路Resolving all customer queries promptly - within 24 hours
路Liaising closely with internal departments including logistics, recruitment, sales, and credit control
路Occasionally attending customer sites to understand projects and strengthen relationships
聽What We're Looking For:
路A team player with a "can-do" attitude and a customer-first approach
路Passionate about delivering exceptional service and doing things right the first time
路Excellent communication skills - both written and verbal
路High attention to detail and strong organisational skills
路A self-motivated individual who thrives in a collaborative environment
路Strong IT and admin skills - experience with Syrinx is ideal, but not essential
路Previous experience in a hire desk, customer service or coordination role is beneficial
What's on Offer:
路Join a business that's committed to making a positive impact in the construction industry
路Be part of a collaborative, fun, and inclusive culture where your contribution matters
路Work with some of the UK's largest infrastructure projects
路Opportunities for development and career growth
路Flexible working arrangements considered
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Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data
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