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Digital Account Manager
The role of the Digital Account Manager is to effectively manage a client portfolio for a leading Digital Marketing Agency in the heart of West Sussex. This role is to help clients improve their web presence.
You will have solid Account Management experience, ideally from a Digital or Marketing Agency background and be able to create and maintain long-term client relationships.
Hybrid working available for this role.
Role:
- Maintaining good, healthy client relationships through regular phone, email and face to face meetings
- Collaboratively working with the Technical SEO Team to define the correct strategy and delivery schedule to meet the needs and objectives of the client
- Overseeing the quality of service delivery
- Working with client development plans and internal processes to deliver long-term client relationships
- Documenting all client contact
- Ensuring the delivery of monthly marketing reports
- Identifying and presenting new business opportunities to your portfolio of clients
- Analysis, tracking and monitoring of rankings, conversions and traffic using a wide range of tools
- Management of client budgets
Employee Benefits:
- 28 days’ annual leave and additional time off between Christmas and New Year
- Paid day off on your birthday
- Pension scheme
- Private Healthcare including GP Access 24/7
- Hybrid working as standard and flexible working options to suit work/life balance
- Office lunches & Christmas parties and evening events
- Annual budget for individual training/development
- Celebration of achievements
- Death in service benefit
- Employee Assistance Programme
If this might be of interest, then please apply with your CV to find out more.
