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Service Administrator

Service Administrator

Four Squared

Posted 12 hours ago, valid for 21 days

Hereford, Herefordshire HR2 9NH, England

Full Time

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Sonic Summary

The position available is for a Service Administrator with a salary of up to £27,000 depending on experience.
This is a full-time role requiring 40 hours per week and is located on-site in Hereford.
The successful candidate will support a busy engineering team by scheduling maintenance, managing orders, and coordinating logistics.
Ideal candidates should possess excellent organizational skills, be proficient in Microsoft Word and Excel, and have strong communication abilities.
Desirable experience includes familiarity with CRM systems and a basic understanding of HVAC or combustion systems, along with customer service experience.

Service Administrator

Salary: Up to £27,000 (DOE)
Hours: Full-Time (40hrs)
Location: On-site - Hereford

Our client, a well-established and respected business in Hereford, is seeking an organised and proactive Service Administrator to join their team.This is a fantastic opportunity to support a busy engineering team, playing a key role in scheduling and coordinating planned maintenance, reactive works, and projects. You'll be the crucial link between engineers, customers, and suppliers – ensuring operations run smoothly and efficiently.The Role:

Plan and schedule engineers’ work
Raise service orders, order parts, and manage equipment logistics
Manage maintenance, repairs, and projects
Act as the first point of contact for engineers and customers
Assist with purchase orders and month-end invoicing

The Ideal Candidate:

Excellent organisational and planning skills
Confident communicator with a professional telephone manner
Proficient in Microsoft Word and Excel
Comfortable working under pressure and to deadlines

Desirable experience includes:

Familiarity with CRM systems like Moby or Dynamics
A basic understanding of HVAC or combustion systems
Customer service or supply chain experience

Why Join?

Supportive, down-to-earth team culture
Varied role with real responsibility
Strong commitment to personal development and growth

Interested? Please contact Jack at with your CV.

Apply now in a few quick clicks

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