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Role: Customer Service Administrator
Location: Hertford
Hours: Monday to Friday, 8:00am – 17:00pm
Salary: £12.82 - £14.88 an hour, weekly pay
Temporary with the opportunity to go permanent
Immediate Start
An excellent opportunity has now arisen for an experienced Customer Service Administrator to join a busy, fast-paced client based in Hertford
Duties of a Customer Service Administrator:
- Manage and update jobs, workflows, reports, and client portals within company systems.
- Schedule, re-schedule, and coordinate engineer appointments, including resident/caretaker liaison and parking arrangements.
- Upload asbestos reports, interpret engineers’ notes, and ensure accurate record-keeping.
- Deliver excellent customer service while liaising with office staff, supervisors, and clients to resolve queries.
- Support business improvements, meet KPIs, complete training, and handle ad-hoc duties as required.
What we would like from you:
- Previous experience within Administration
- Excellent knowledge of Microsoft Packages; Word, Excel and Powerpoint
- Confident communication skills
- Attention to detail
- Highly organised
- Proactive and ability to work in a fast pace environment
If you are interested in this role, please apply below with your most recent CV.
WGCCOMMPERM
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