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Customer Service Operator

Gi Group
Posted 9 days ago, valid for 5 days
Location

Hessle, East Riding of Yorkshire HU13 0HT, England

Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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Sonic Summary

info
  • GiGroup is seeking a reliable candidate with customer service experience to work as a customer service operator at a busy site near the Humber Bridge.
  • The role requires flexibility for various shift patterns, including early mornings and late nights, and transportation is essential due to the location.
  • Candidates must have proven experience in a customer-facing role and cash handling, along with knowledge of Humber Bridge bye-laws.
  • The position involves providing efficient service, collecting tolls, resolving customer queries, and ensuring safety and security at the toll plaza.
  • The salary for this role is competitive, and candidates should have at least one year of relevant experience.

At GiGroup we are looking for a versatile yet reliable candidate who has previous customer service skills and a willing attitude to work as a customer service operator at one of our busy sites.Transport is a must due to the location and due to the Humber Bridge operating 24/7 the role requires shift work and being flexible.The role involves; - Providing a prompt, courteous and efficient service to all customers by correctlyclassifying vehicles and collecting tolls.- Ensuring that all cash handling standard operating procedures are adhered to- Resolve issues and respond to customer queries, with assistance of Supervisorwhere necessary.- To act as an ambassador of the Bridge at all times and provide outstandingcustomer services.- Ensure safety & security of all staff, customers and general public on the toll plaza.Essential skills the candidate must have are;- Proven experience in a customer facing role, - Proven cash handling experience,- Knowledge of the Humber bridge bye-lawsShift Patterns; - 6AM - 6PM- 6PM - 6AM- 6AM - 2PM- 2PM - 10PM- 10PM - 6AM- 9AM - 3PM- 8AM - 4PMYour shifts may vary every week so please be mindful of flexibility.To inquire more please call us on or email your CV to Kate on

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

SonicJobs' Terms & Conditions and Privacy Policy also apply.