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Planning Assistant

Recruitment Solutions (North West) Ltd
Posted 15 days ago, valid for 5 days
Location

Heywood, Lancashire OL10 2TW, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client is seeking a Planning Assistant for a part-time, 6-month TEMP TO PERM position.
  • The role involves managing the end-to-end delivery process for products and appliances, reporting to the Logistics Planning Manager.
  • The position offers 24 hours of work per week with a salary of approximately £25,000 pro rata.
  • Candidates should have at least 1 year of experience in customer service or transport administration, along with excellent communication skills.
  • Proficiency in systems like Microsoft Excel and CRM, as well as problem-solving abilities, are also required for this role.

Our client is looking for a Planning Assistant to join their team on a Part-time basis and it would be a 6 Month - TEMP TO PERM position.

You will be reporting to the Logistics Planning Manager, and you will be responsible for managing the end-to-end delivery process for products/appliances.

WHAT’S ON OFFER:

  • 24 hours per week (MON - FRI)
  • Salary of c. £25 000PRO RATA
  • Pension Scheme

KEY RESPONSIBILITIES AS THE PLANNING ASSISTANT:

  • Schedule deliveries with customers and clients including pre-delivery duties e.g. contacting customers to confirm delivery requirements
  • Generate weekly reports on delivery KPI’s
  • Liaise daily with carriers and transport teams to allocate and track deliveries
  • Maintain accurate delivery records using ERP/WMS systems (e.g. SAP/ORACLE)
  • Deal with customer related queries, complaints and resolve customer related issues via phone, email and CRM Systems

SKILLS AND EXPERIENCE REQUIRED:

  • At least 1 year experience in customer service or transport admin
  • Excellent communication skills
  • Proficiency in using systems such as Microsoft Excel and CRM systems
  • Problem solving skills

If you are interested in this position as Planning Assistant, please send your application through to us. Alternatively, give us a call to discuss further.

Due to the large number of applications we receive, we may not be able to respond to every applicant. If you have not heard from us within two weeks, please consider your application for the currently advertised position unsuccessful. However, we may contact you regarding other suitable roles. We want to emphasize that no wording in this advertisement is intended to discriminate based on gender, marital status, race, religion, ethnicity, age, disability, or sexual orientation. All candidates will be evaluated solely on their merits, qualifications, and ability to fulfil the responsibilities of the role. Recruitment Solutions (NW) LTD operates as an employment agency for both permanent recruitment and temporary placements.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.