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We are seeking a highly capable and detail-oriented Payroll Administrator to join a market leading company based in High Wycombe. You will be responsible for delivering accurate, timely, and compliant payroll services, ensuring a high level of customer satisfaction for both internal and external stakeholders.
Responsibilities:
- Execute all payroll processes in accordance with defined Standard Operating Procedures (SOPs), ensuring full compliance and accuracy.
- Maintain service delivery within agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
- Accurately collate, verify, and process employee information into the Dayforce payroll system.
- Calculate pay period changes, ensuring alignment with HMRC guidelines and contractual obligations.
- Check payroll data for accuracy and completeness, including information received from the T&A system, to ensure employees are paid correctly and on time.
- Serve as the first point of contact for payroll-related queries, resolving issues efficiently and professionally within agreed timeframes.
- Provide guidance and support to internal stakeholders on payroll and HR system usage.
- Proactively identify and contribute to continuous improvement initiatives within payroll processes to drive efficiency, accuracy, and service excellence.
- Support the administration of employee benefits.
Requirements:
- Proven experience in a high-volume payroll environment with strong attention to detail and accuracy
- Able to commute to High Wycombe
- Comprehensive knowledge of statutory payments and deductions, including maternity, paternity, and other leave entitlements
- Solid understanding of payroll legislation, pension schemes, and HMRC regulations.
- Confident with all Microsoft applications including Excel, Word and Outlook
- Resilient with the ability to work under pressure and to tight deadlines
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