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Brook Street Recruitment is working on behalf of our client in Hillsborough to recruit a new full time and permanent Service Administrator
The Service Administrator will deal mainly with remote engineers, planning their work - the parts team facilitate this through managing stock, ordering and allocating the correct parts for each remote engineer to complete repairs
Responsibilities
- Handling inquiries, resolving issues, and providing excellent customer service via phone, email, or in person
- Maintaining accurate records of customer interactions, service requests, and service history.
- Processing service orders, updating inventory, and coordinating with other departments to ensure smooth service delivery.
- Providing general administrative assistance to the service team, including data entry, filing, and preparing reports
- Acting as a point of contact for customers and internal teams, ensuring effective communication and coordination.
Criteria:
- Candidates must have strong Administrative experience, ideally in a fast-paced environment
- Competent using Microsoft Excel - this is 100% required
- Excellent attention to detail and accuracy
- Must be able to work independently, with the ability to make decisions
Working on a Monday to Friday shift - Salary for this role will depend on background and experience £28-32k
Experience from a parts - automotive background is preferred
Please send CV to Colleen Farquharson via the apply link
Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
